Next Step in Care: Family Caregivers & Health Care Professionals Working Together

Links and Resources

New York City Organizations

Council of Senior Centers and Services
49 West 45th Street
New York NY 10036
The Council of Senior Centers and Services of New York City is a membership organization of more than 200 senior centers and agencies. The website contains a borough-by-borough list of agencies. The Council’s programs include advocacy, training, and other resources. Among the programs sponsored by the Council is the New York City Family Caregiver Coalition, which includes over 100 organizations and agencies working together on advocacy, education, information and public awareness. The Council’s website contains a list of member organizations at

Friends In Deed, Inc.
594 Broadway, Suite 706
New York, NY 10012
Friends in Deed is a resource center for chronically or seriously ill patients and their family caregivers. At their headquarters in New York City, Friends in Deed provides crisis counseling in group and one-on-one settings. Their website offers more information about their programs and workshops.

Heights and Hills
57 Willoughby Street, 4th Floor, Brooklyn, NY 11201
Heights and Hills supports seniors and their caregivers with transportation, care manager assistance after a hospitalization, caregiver seminars and workshops, support groups, and case management.

Henry Street Settlement
265 Henry Street, New York, NY, 10002
Henry Street Settlement provides services for all ages, including an arts center, supportive and transitional housing, jobs placement and training, behavioral and general health care, and programs for youth. For seniors, they offer a NORC (naturally occuring retirement community), Meals on Wheels, a senior center, and a senior companion program.

LegalHealth, a division of the New York Legal Assistance Group, partners with medical professionals to address the nonmedical needs of low-income people, such as housing, entitlements, and advance directives. It provides free legal services in medical facilities, which are listed on the website.

Lenox Hill Neighborhood House
331 East 70th Street, New York, NY 10021
Lenox Hill is a "settlement house" that provides an array of human services, including social, educational, legal, health, housing, mental health, nutritional and fitness, for residents of East Side of Manhattan. Specifically for seniors and family caregivers, Lenox Hill offers senior centers, social adult day services, case management, and transportation.

Net of Care
Net of Care, a website of Beth Israel Hospital’s Department of Pain Medicine and Palliative Care, has an extensive guide to New York City services by location as well as other resources for family caregivers.

Pearce Help Center, JASA
212-273-JASA (5272)
To assist victims of abuse (age 60+) in Brooklyn, Manhattan, and Queens, the Center offers shelter, counseling, orders of protection, legal services, and medical services.

Senior Navigator Hotline
North Shore-LIJ Health System
1-888AGEMAP2 (1-888-243-6272)
The Senior Navigator is a free information, referral, and assistance center designed to help seniors and their families with finding and accessing services, whether they are provided through the North Shore-LIJ Health System or outside agencies. Professional social workers and trained volunteers are available Mondays through Fridays, from 8:30 a.m. to 4:30 p.m. to personally answer questions. Callers can get assistance with such issues as caregiving, memory loss, home services, insurance, benefits, referrals, support, and guidance.

The Weinberg Center for Elder Abuse Prevention, Hebrew Home at Riverdale
Regional elder abuse shelter for those victims age 60+, offering emergency shelter, legal advocacy and representation, medical services, and counseling.

Western Queens Caregiver Network
Sunnyside Community Services, 43-31 39th Street, Sunnyside, NY 11104
718-392-6945 x440
Institute for Puerto Rican/Hispanic Elderly, Elmhurst Senior Center, 75-01 Broadway, 3rd Floor, Elmhurst, NY 11373
718-478-7171 or 212-677-4181
HANAC, 23-16 30th Avenue, Astoria, NY 11102
A network of agencies serving caregivers age 60+ in western Queens, offering assistance with benefits and services, respite, cargiving and health instruction (from nurses), a helpline, and grants  for home care, friendly visitors, escorts, adult day services, equipment and home modification, heavy cleaning, medical supplies, transportation, and special meals.

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