Next Step in Care: Family Caregivers & Health Care Professionals Working Together

Terms of Use


Next Step in Care offers general information on health care settings and services and related topics. We seek to ensure that the information provided on this website is accurate, timely, and useful. However, the information contained on this site should not be considered medical guidance or legal advice. You should consult a medical, legal, or other related professional to get advice for your particular situation. Corrections and additions to this site will be made when necessary or as time permits. We are not obligated in any way to update the information on this site and are not liable in any way for any inaccuracies. Visitors are encouraged to confirm the information on this site with other reliable sources.

Content on this site is written by United Hospital Fund’s staff members and reviewed by experts and consultants. The United Hospital Fund, its staff members, and other parties involved in the development, review, and preparation of content and publications available on this site are not responsible for errors or omissions in information provided on this site or any other actions resulting from the use of such information. Neither United Hospital Fund nor its directors, officers, employees, contractors, or agents are responsible or liable in any way, directly or indirectly, to you or anyone else due to the use or inability to use this site and any of its content or related services.

Permission to use material from this website / reprints / copyright

United Hospital Fund retains copyright on the content of this site, unless otherwise noted. The content is protected by copyright under both US and foreign laws. Any use of content not expressly permitted by these terms and conditions is a breach of these terms and conditions and may violate copyright, trademark, and other laws.

Reprint or reuse of information from this site without change

We encourage the use of materials offered on this site for personal use, educational purposes, and advancement of quality care. They cannot be used for commercial purposes and cannot be modified or sold. You may not use the name “Next Step in Care” or any adaptation thereof for advertising, trade, or other commercial or non-commercial purposes.

Translations and adaptations

Translations or adaptations of Next Step in Care content must be reviewed and approved by the United Hospital Fund. Please send requests via e-mail describing intended use, duration, and contact information to


Using any of the Next Step in Care’s registered trademarks (logos) without the United Hospital Fund’s prior consent is strictly prohibited. Please send written requests describing intended use, duration, and contact information to

Photographs and graphics

Most or all photographs on the site are courtesy of Yael Ben-Zion. To request permission to reprint or otherwise use any photo, please use the contact information on her website, Any other photographs and graphics on this website are not available for reproduction by third parties. Similar stock images are available for a fee from stock image sources.

Linking policy

When linking to the Next Step in Care website, website managers should be aware that the Next Step in Care trademarks are not available for posting or replication on third party websites without a written agreement with the United Hospital Fund.

When using Next Step in Care’s trademark, URL, or content, third parties must post the following disclaimer. Even if not posted, the following applies:

The United Hospital Fund is not responsible for information or advice provided by others, including information on websites that link to Next Step in Care and on third party sites to which the Next Step in Care links. Please direct any questions to

Security and privacy policy

Next Step in Care is committed to protecting your privacy when you visit our website. Information we collect from you is used to improve the site, provide you a better experience, and respond to your questions.

Information collection

We collect two types of information on our website:

  • Web server traffic information. This information is used to determine the number of visitors to our site, length of stay, sources of traffic, and traffic flow. We collect aggregate data — or totals of those visiting from a domain — not information identifying individual users. We use this information to help improve our site and our service to you.

  • Personal information provided by you. We collect e-mail addresses and other personal information only when you provide it to us. If you fill out a form or survey, or request information, we may collect your name, address, city, state, zip code, telephone number, and e-mail address.

Use of personal information

Next Step in Care will not sell, trade, or rent website visitor’s personal information to others. If you willingly provide us your personal information, Next Step in Care may use it in the following ways:

  • E-mail Information Requests and Questions. When we respond to your e-mail requests or questions, we may collect your e-mail address and send you Next Step in Care e-mail bulletins or news. To opt out and remove your name from future e-mails of this type, follow the unsubscribe instructions in the message.

  • E-News. When you sign up to receive Next Step in Care e-news, we collect your e-mail address and may also notify you about other information we think you will find valuable. To opt out and remove your name from future e-mails of this type, follow the unsubscribe instructions in the message.

Additional terms of use for this website and its contents

By accessing or using the Next Step in Care website or its contents, you agree to be bound by these terms and conditions:

Limitation of Liability.The United Hospital Fund is not responsible or liable to you or anyone else for any loss or injury or any direct or consequential or other damages arising out of (i) the use of or inability to use the site or the content; (ii) any content contained on the site; (iii) statements made publicly available on the site; (iv) any action taken in response to or as a result of any information available on the site; or (v) any damage caused by loss of access to, deletion of, failure to store, failure to back up, or alteration of any content on the site.

General Information. These terms and conditions constitute the entire agreement between you and United Hospital Fund and govern your use of the Next Step in Care website and its content. This agreement shall be governed by the laws of the State of New York, without regard to its conflict of law provisions. You and United Hospital Fund irrevocably agree to submit to the exclusive jurisdiction of the federal and state courts located within the county of New York in the State of New York and waive any jurisdictional, venue, or inconvenient forum objections to such courts. If any provision of this agreement is found by a court to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severed from this agreement and shall not affect the validity and enforceability of any remaining provisions. This agreement is not assignable, transferable, or sub-licensable by you except with our prior written consent.

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